Returns are accepted within 14 days of delivery for eligible items. Jewelry must be unworn, unused, and returned in its original condition and packaging.
Custom, personalized, engraved, made-to-order pieces and earrings are non-returnable. To request a return, contact info@gemntonic.com with your order number before sending the item.
Refunds are issued to the original payment method after the returned item has been received and inspected. Original and return shipping costs are non-refundable unless the item is faulty or not as ordered.